Returns & Exchanges
At DoughGirl, we take pride in the freshness of our artisanal baked goods. Due to the perishable nature of our products, we offer a satisfaction guarantee to ensure you love every bite.
Contact Support
If your order arrived damaged or failed to meet quality standards, email our team within 24 hours of delivery with your order number.
Provide Documentation
Please include clear photographs of the product and the packaging so we can investigate the issue with our kitchen and courier partners.
Review Process
Our quality assurance team will review your claim within 2 business days to determine eligibility for a replacement or store credit.
Resolution
Once approved, we will immediately process a fresh replacement shipment or issue a full refund to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing